Privacy Policy

Last Updated: March 26, 2024

LuxUrban Hotels Inc. ("LuxUrban Hotels," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

We may collect personal information about you directly from you or automatically when you use our Services, including but not limited to:

1.1. Information You Provide: We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

1.2. Information Collected Automatically: When you access or use our Services, we may automatically collect certain information, including your IP address, browser type, operating system, device identifier, geolocation data, usage information, and other similar information.

2. Use of Information

We may use the information we collect for various purposes, including but not limited to:

2.1. Providing and maintaining our Services.

2.2. Personalizing and improving your experience.

2.3. Communicating with you about our Services.

2.4. Processing transactions and providing customer support.

2.5. Analyzing usage trends and preferences.

2.6. Protecting against fraud and ensuring the security of our Services.

2.7. Complying with legal obligations.

3. Disclosure of Information

We may disclose your information to third parties for various purposes, including but not limited to:

3.1. Service Providers: We may share your information with third-party service providers who assist us in operating our Services, such as payment processors, IT providers, and marketing partners.

3.2. Business Transfers: If LuxUrban Hotels is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

4. Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices

You have choices regarding the collection, use, and disclosure of your information, including:

5.1. Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.

5.2. Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

6. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the revised version on our website or notifying you through other means. Your continued use of our Services after any such changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@luxurban.com.

Thank you for choosing LuxUrban Hotels.